At Shivaya Foreign Export LLP ("we", "our", or "us"), we value the trust you place in our enterprise when inquiring about our agricultural import and export services. This Privacy Policy details how we collect, store, and process commercial information provided through our website.
1. Information We Collect
When you submit a trade inquiry or communicate with our export desk through this website, we may collect the following business and contact information:
- Contact Identification: Full Name, Company / Business Name, Corporate Email Address, and Telephone / WhatsApp Number.
- Geographic Location: Country of operation, city, and specified delivery destination port or airport.
- Commercial Trade Data: Agricultural product requested, volume / quantity required, target delivery timeline, and specific sourcing parameters described in your message.
- Technical Information: Internet Protocol (IP) address, browser user-agent, submission timestamp, and session identifiers collected strictly for anti-spam filtering, rate limiting, and system security.
2. Purpose of Information Collection
We collect and use your commercial inquiry data strictly for legitimate B2B business operations:
- Reviewing, processing, and responding to your agricultural produce requirements.
- Formulating accurate commercial quotations, packaging specifications, and shipping schedules.
- Conducting essential business communication regarding container freight, customs, and phytosanitary clearance.
- Preventing unauthorized automated spam, bot abuse, and protecting the security of our web infrastructure.
- Internal administrative record-keeping of commercial trade requests.
3. Data Protection & Confidentiality
We treat all buyer inquiries with strict commercial confidentiality:
- No Commercial Sale of Data: We do not sell, rent, lease, or monetize your contact or business information to third-party marketing companies.
- Secure Database Storage: All electronic inquiries are stored in secure MySQL databases protected with prepared statement queries to defend against unauthorized injection or exposure.
- Restricted Access: Access to submitted inquiry records is restricted strictly to authorized administrative management through password-protected credentials.
4. Cookies and Security Sessions
This website utilizes essential session cookies solely to implement Cross-Site Request Forgery (CSRF) protection and prevent form abuse. We do not use intrusive third-party cross-site advertising tracking cookies.
5. Data Retention & Inquiries
We retain trade inquiry data for as long as necessary to facilitate ongoing commercial relationships, supply fulfillment, and regulatory compliance under Indian commercial law. You may request the verification or removal of your contact information from our active records at any time by contacting our trade office.
6. Contact Us Regarding Privacy
If you have any questions or concerns regarding our privacy practices or wish to update your business contact information, please reach us directly:
